Terms and Conditions for Delegate Tickets for Outperform Group Ltd Conferences

These terms and conditions apply between the person, firm, company or other entity specified on your booking form (“you” or “your”) and Outperform Group Ltd, a company registered in England & Wales under number:10458010 whose registered address is 27 Old Gloucester Street, London, WC1N 3AX, United Kingdom (“Company”) for delegate registrations for the conference specified on your invoice (“Conference”). Please read them carefully as they contain important information. By submitting your registration to attend the Conference (“your registration”) you agree to be bound by these terms to the exclusion of all other terms. If you do not agree to be bound by these terms Company will be unable to accept your registration.

  1. Your registration is an offer from Company to attend a Conference which is subject to Company’s acceptance in writing (which may include (without limitation) email). A binding contract between Company and you will only be formed when written confirmation of acceptance (“Confirmation” or “Confirmed”) is sent by Company to you (whether or not it is received) using the contact details you provided at the time of registration. You should contact Company if you have not received Confirmation within 5 days of your registration. Company reserve the right in its sole discretion to refuse to accept your registration.
  2. You will pay Company the fees specified in your booking form for the Conference (“your fees”). Payment of your fees must be received in full and in cleared funds by Company from you in accordance with Company’s payment terms from time to time in force but in any event not later than 48 hours before the Conference. If payment of your fees in full is not received before the Conference, Company may (at its sole discretion) either require such payment as a condition of your entry to the Conference or refuse you entry to the Conference. No refunds of any proportion of your fees already paid (if any) will be made and any balance of your fees will remain due and payable where entry to a Conference is refused under this Condition 2.
  3. Declaration of Consent I hereby give my consent for Outperform Group Ltd to collect, process and use my personal data for the purposes of processing the purchase of my ticket and for any other use to which I have consented. This information will be used for the purposes of processing ticket sales and compiling delegate lists which will be published at the event, across any relevant online portals, websites or platforms, and circulated by email to our email database, which includes all past and current delegates.
  4. All discounts and referral codes can only be applied at the time of registration and discounts and referral codes cannot be combined. All discounts are subject to Company’s approval.
  5. Prices for each Conference are correct at the time of publication. Company reserves the right to change the prices at any time but changes will not affect registrations which have already been confirmed by Company. The applicable sales tax of the country where the event is taking place is also subject to change and you will be charged the applicable sales tax at the time you make your booking.
  6. It is the intent of the parties that Company will receive payment of your fees net of all applicable taxes, including without limitation, sales, VAT, service or withholding taxes (“Taxes”), all of which shall be paid solely by you. If and to the extent that any Taxes are levied upon, or found to be applicable to, the whole or any portion of the payment of your fees, the amount of such payment shall be increased by an amount necessary to compensate for the Taxes (including any amount necessary to “gross up” for Taxes levied on the increase itself).
  7. All purchases of tickets for conferences and events are non-refundable in their entirety. However, it is possible to allocate the ticket to a third party if the ticket has been fully paid. The contact details of the new participant are to be sent to Outperform Group immediately (info@outperformpe.com), at least 7 days before the event.
  8. Substitutions with employees from your organisation are welcome at any time but in all other respects delegate registrations are issued for your personal use only and cannot be shared with any person during the Conference. You may not purchase registrations as agent for any third party or sell or otherwise transfer your registration to others, or exploit the registration commercially or non-commercially in any way.
  9. Company may (at its sole discretion) change the format, speakers, participants, content, venue location and programme or any other aspect of the Conference at any time and for any reason, whether or not due to a Force Majeure Event, in each case without liability.
  10. Company may (at its sole discretion) change the date or cancel a Conference at any time for any reason. Where Company changes the date or cancels the Conference for any reason except due to a Force Majeure Event (in which case the terms of Condition 11 shall apply) Company shall offer you the option of attending any rearranged Conference that Company chooses to organise (acting in its sole discretion). If you promptly notify Company in writing before the date of the Conference that you do not wish to attend the rearranged Conference or if Company elects not to rearrange the Conference then you will (as your sole remedy) be entitled, at your discretion, to receive either a credit note or a refund in respect of your fees received by Company.
  11. Where a Force Majeure Event has or may have (in Company’s sole discretion) an adverse impact on: (i) the ability of Company to hold the Conference at the planned venue or on the planned date; or (ii) the Conference generally, then Company shall be entitled but not obliged (in its sole discretion) to either: (i) provide alternative facilities or venue for the Conference; and/or (ii) reschedule the Conference. Any of your fees received by Company shall be applied to any rearranged or rescheduled Conference held pursuant to this Condition 11 and you shall not be entitled to object to such rearranged or rescheduled Conference or have any right to claim any compensation in respect thereof. If Company is unable or elects not to rearranged or reschedule the Conference pursuant to this Condition 11, then you will (as its sole remedy) be entitled, in your sole discretion, to receive either a refund or credit note in respect of your fees received by Company in each case less an administration charge equivalent to 25% per cent of the total amount of your fees (which Company may (in its sole discretion) either deduct from any refund or credit note or invoice the you separately). For the purpose of this Condition 11 “Force Majeure Event” means any event arising that is beyond the reasonable control of Company including (without limitation) to speaker or participant cancellation or withdrawal, supplier or contractor failure, venue damage or cancellation, health scares, industrial dispute, governmental regulations or action, military action, fire, flood, disaster, civil riot, acts of terrorism or war. These terms and conditions shall apply in respect of any rearranged or rescheduled Conference organised by Company pursuant to this Condition 11.
  12. To the fullest extent permitted by the applicable law, Company shall not be liable to you for any loss, delay, damage or other liability incurred resulting from or arising in connection with the cancellation or date change of the Conference howsoever arising or any venue change. You acknowledge and agree that the provisions of conditions 10 and 11 set out your sole remedy should the Conference date be changed or cancelled and all other liability of Company is expressly excluded.
  13. Company may (at its sole discretion) refuse admission to, or eject from the Conference, any person in its absolute discretion, including (without limitation) any person who fails to comply with these terms and conditions or who in the opinion of Company represents a security risk, nuisance or annoyance to the running of the Conference. You agree to comply with all reasonable instructions issued by Company or the venue owners at the Conference.
  14. All unauthorised photography and the recording or transmitting of audio or visual material, data or information is expressly prohibited. You consent to filming and sound recording and photography of the Conference as a delegate and you consent to the use by Company of any such recording or photography anywhere in the world for promotional, marketing and other purposes.
  15. To the fullest extent permitted by the applicable law, Company excludes: (a) all liability for loss, injury or damage to persons or property at the Conference; (b) all indemnities, warranties, representations, terms and conditions (whether express or implied); and (c) any actual or alleged indirect loss or consequential loss howsoever arising suffered by you or any loss of profits, anticipated profits, savings, loss of business revenue, loss of business, loss of opportunity, loss of goodwill, or any other type of economic loss (whether direct or indirect). If Company is liable to you for any reason, Company’s total liability to you in relation to the Conference (whether under these terms or conditions or otherwise) is limited to the amount of your fees received by Company.
  16. If, by reason of any Force Majeure Event, Company is delayed in or prevented from performing any of its obligations under this Agreement, then such delay or non-performance shall not be deemed to be a breach of this Agreement and no loss or damage shall be claimed by you by reason thereof. Company’s obligations shall be suspended during the period of the delay or non-performance and Company and you shall each use reasonable endeavours to mitigate the effect of the Force Majeure Event. The provisions of this Condition 16 are subject to the provision of Condition 11.
  17. Company reserves the right to amend these terms and conditions from time to time. However, you will be subject to the terms and conditions in force at the time you submit your registration.
  18. No person other than you and Company shall have the right to enforce these terms and conditions between us without the prior written agreement of you and Company.
  19. This Agreement is governed by English law and you submit to the exclusive jurisdiction of the English courts.

 

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